It’s been about two months since Apple unveiled its iPhone 12 line.
And users are starting to sound off on their problems.
5G Connectivity and Power Draining
The iPhone 12 and iPhone 12 Pro are showing signs that their batteries drain at an excessively high rate when in standby mode.
That means if you left your phone turned on with the screen locked (shut off to save power) and running no apps, it could still drain by 20% over 8 to 10 hours, according to iPhone Hacks. That’s an unacceptable waste of energy.
What’s more infuriating is that the iPhone’s battery reportedly drains even when users perform the usual energy-saving tips: disconnecting from the high-speed (and power-hungry) 5G network when not in use.
On top of this battery draining issue, users are also seeing their iPhone 12 disconnecting from both 4G and 5G networks randomly. It seems the problem is caused when you move from one cell tower to another (regardless if it is 4G or 5G).
To date, the only workaround being offered is to briefly activate Airplane Mode (in settings) and then turn it back off, to get the iPhone to reconnect to the nearest cell tower.
Display Gets a Green Tint
Some owners have been reporting their just-purchased iPhone 12 has a green tint on the display. iPhoneHacks reports that this issue can be fixed either by taking it to your local Apple Authorized repair store (contact them first before going) or waiting for Apple to upgrade the iOS operating system.
If you are in the habit of using your iPhone to connect with other gadgets wirelessly, be aware that users are also reporting problems with the way the iPhone 12 uses Bluetooth. In some cases, users can’t get their iPhone to pair with another device, such as wireless Bluetooth speakers or headphones.
iPhone Hacks suggests for a fix that you simply go to Settings and toggle Bluetooth off and then on again.
If that doesn’t work, try restarting the iPhone.
Press and hold the volume button and (right) side button on your iPhone 12 until you see the power-off slider appear on the display.
Drag the slider and then wait approximately 30 seconds until the iPhone turns off.
Press the side button on the iPhone again, holding it until Apple’s logo appears on the display.
That should do the trick with any Bluetooth issues.
Unfortunately, iPhone 12 users are also reporting problems connecting via Wi-Fi. Either the iPhone won’t connect at all to the network, or people experience slow speeds using Wi-Fi to access the Internet.
There isn’t a universal set of instructions for dealing with Wi-Fi issues, though. You can try restarting your router (follow the specific manufacturer’s instructions from the product manual).
You might need to update the router’s firmware (again, see the manufacturer’s recommendations). When all else fails to fix the Wi-Fi issue, restart the iPhone (follow the same steps listed above for correcting Bluetooth connection issues).
The bad part about all apple products you cannot get an appointment at the Apple Store. I had an issuer list week and I went online to get an appointment for 2 weeks. Are u kidding me. So I had no phone and no way to communicate. What good is to have an Apple IPhone and no service.
I kept calling numbers and someone helped me to erase my phone and start over. Had to set everything up again. Very annoying. They need better customer service
Sorry I made some typos.
Suppose to say, I had an issue last week and couldn’t get an appointment for 2 weeks
CAROL S LU says
Ditto here. Apple’s support is dropping drastically. The Apple store here not only turns people away without appointments, it’s super difficult to get one online.
BTW, my iPhone 12 Pro battery drains really fast.
Not good news as this is my FIRST purchase (in cash!) of the latest I phone, Iphone 12 mini
Which I will depend on for the next 6 years…disheartening to say the least
Thanks for the info
I’ve also noticed a problem w my Xr. Ever since I downloaded 14.0, my iPhone has been running slower and freezing while running certain apps and It also gets hot. Before that download it ran perfectly. Is there a fix coming for those issues?. Thanks.
I am planning to purchase the iPhone 12 Max Pro next Tuesday. I am using an iPhone 6 Plus. I dropped it a couple of months ago. Got it fixed and the start button does not allow me to open with touch. I had battery issues in 2018. Apple gave me a discount to purchase new battery in November 2018. Soon I will need to purchase a new battery. I decided since my iPhone is using iOS 12 will upgrade new phone and iOS 14 (which I have learned has texting glitches and probably all the glitches iPad Pete stated in email).
Y underwood says
Have had a volume problem with my 12. First I thought it was something I hit accidentally but it just goes silent on its own.
Don Bett says
My new iPhone 12 Pro ringer and text alert sounds are very low and cannot be turned up. I have been on the phone with apple for a total of four hours trying to get the problem fixed. They finally made me an appointment with the localApple store genius and he worked on it for an hour and finally authorized a replacement phone. It arrived and also has very low volume on the ringer and text alert. I have tried all the different sounds on the phone and none are any better. The volume slider is set to maximum. I purchased two new sounds from Apple that I thought maybe would be louder but no luck. I am almost ready to go back to my iPhone 6 as it was loud and I could hear it. I do have some hearing problems but my wife and daughters don’t and they have problems hearing my new phone and text alerts too. Apple needs to work on this as none of the four Apple employee’s I have talked with or had look at my phone have been able to help.
Neil Lesser says
When is Apple going to fix the problem with the 7 million+ att.net email users? It has been over 2 years since Apple iPhones have been been converting all phones set up for POP accounts to IMAP which causes Windows computers with Outlook set up for Pop to erase the matching email in Outlook on the Windows 10 computer to be erased when the email is erased to clear it from the iPad or iPhone. This has produced millions of calls to Microsoft, AT&T and Apple. So far, no response to correct the problem by anyone. A simple program switch in Windows could cause Outlook to ignore the Deletion signal from an iPhone from initiating the deletion signal in Outlook running in Windows.
Thank you so much for this info on the 12. Not for me – I’ll wait till all issues are resolved. I’ve always owned Apple phones and am very disappointed in all this news and poor customer service. Hoping they take heed or many will switch to Samsung I’m afraid.
Jacqueline O. Chaplin says
Had the problem with dropped service yesterday. Glad to see you mention it and a solution. Guess this will be common in cities with a number of towers.
Depending where u live, appointments at the Apple store may b limited to capacity restrictions as in CA where stores are limited to 20%. Other options are to use Apple chat and resources on the Apple web site. The iPhone 12 is having some growing pain issues, make sure your phone is backed up to the cloud and if trouble shooting does not help, u may have to restore the system. I personally love Apple chat, it’s fast, efficient and it’s resolved every issue I have. I have multiple products so it’s very easy to use the chat option on the devise u are NOT having the issue with.
I cannot get my IPhone 12 to pair with my blood pressure machine, my glucose machine ,Fitbit or my car! I tried turning off Bluetooth and it doesn’t work! Will they correct this problem?
sharon healy says
my son has been telling me to switch to samsung and it really is looking like the right move the problems the iphone 12 are having are stupid! are you telling me the iphone people couldnt find and fix these before putting them up for sale? the programers are supposed to test them and fix those problems before they sell them but i bet they make their money and leave their customers to hang waiting for solutions well if you are going to buy the new phones do yourself a favor and keep your old phone just in case the new one wont work for god knows how long