Apple’s new iPhone 12 models have finally arrived, and between the gorgeous new screen and the stunning camera hardware upgrades, there’s certainly a lot to love. Unfortunately, not everything about these new iPhones is perfect – as evidenced by the fact that many new iPhone 12 users are reporting issues with the “Messages” app in particular that are definitely worth a closer look.
The types of issues currently being reported by new iPhone 12 users run the gamut and include people who aren’t seeing SMS messages from friends (meaning messages that were sent from non-iPhone users), missing text messages in group chats and people who just aren’t getting notifications when new text messages come in at all.
To make matters worse, it’s not actually clear what is causing the problem to begin with. Nobody is quite sure whether it is a problem specifically related to the iPhone 12, or if it’s an issue with the iOS 14.1 or 14.2 operating systems. Many of the people who are reporting issues on sites like Macrumors or 9to5Mac are iPhone 12 owners, however, so at the very least that’s something worth keeping in mind.
Many of the people who are dealing with missing SMS messages tend to have the most trouble when messages come in with friends or family members who own Android phones. Likewise, most people are reporting this problem in group chats with a mixture of iPhone and Android users, although there are reports of standalone messages getting “lost” too.
It’s also worth noting that the issue with notifications not showing up has actually been around prior to the iPhone 12 and even the iOS 14 operating system.
Thankfully, some Verizon users have indicated that they were able to solve their problems by downloading the Verizon Message+ app from the iTunes Store, although obviously, this will provide little comfort to anyone on other carriers.
One step that you CAN take right now that some users have had success with involves resetting your network settings on your iPhone. To do this, enter the “Settings” app and select the “General” option from the menu. Then, select the “Reset” option followed by the “Reset Network Settings” button. While not all users have had success with this method, some have – so it’s certainly worth trying if you’re going through this yourself.
No word yet on whether or not Apple is working to address this, but the chances are high that they are.
Margaret Magyar says
I’d like to know why so many (2-5 a day) SPAM messages are getting through, both on messages and on email. I get emails NOT addressed to me!!
I have this same issue. The emails are addressed to an AOL account, which I don’t have. I keep blocking the sender, but they still keep coming. Anyone else having this problem?
Pat Lux says
I have a 7S and I don’t get notified of texts although notifications are on. Very annoying and has goneon fora long time.
Same with my 6S.G
I have an iPhone X so this problem is not just related to the 12.
I do not always get a sound notification for my messages & sometimes even phone calls do not ring with sound. I have Verizon & was told it’s an operating issue not a provider issue. Also it doesn’t matter if the call or message is from an IPhone user or an Android user. I have tried everything suggested & non of it has worked.
It is very frustrating to miss phone calls or messages, especially from family..
Sounds like you and I have the same phone.
Carol LeGray says
I have an iPhone 11 Pro running OS 14.2. I also miss many text message notifications (no sound), and phone calls. Phone just does not ring sometimes. This has been going on for a long time, even before upgrading to OS 14.
Carol LeGray says
I find it very difficult to leave you a message. I am using an iPad. However your text size is extremely small and the text contrast is very light. I have to zoom the iPad way up in order to see what I am writing. I have no problem with other sites.
This is NOT just an iPhone 12 problem.
Tina Hope says
I have an iPhone 8 and I’ve had this problem for a while. Hope they fix it soon.
Karen Clark says
Have iPhone 11 since September. Often miss text because I have no notification even though I constantly check and it’s turned on. So frustrating! Until I saw this thought something wrong with me, that I didn’t have some setting right! Newest upgrades downloaded, so will try this reset thing. Sure hope this bug gets fixed!