Ah, the age-old struggle of lost luggage.
It’s something that every traveler dreads, but thanks to Apple AirTags, we now have a surefire way to keep tabs on our bags and track their journey!
Join me as I recount the story of Valerie Szybala and her missing suitcase. It’s an adventure full of mystery, mayhem, and a few McDonald’s stops along the way.
Fasten your seatbelt, and put your tray table in the upright position. You’re in for a wild ride! Welcome to Valerie Szybala’s Apple AirTags journey. Let the adventure begin!
Valerie Szybala believed United Airlines when they said they would get her delayed luggage to her. But she had reason to believe they weren’t telling the truth when the Apple AirTags inside her suitcase revealed a different story.
Szybala realized her suitcase, full of vacation mementos, had not arrived at Reagan National Airport in Washington, D.C., after arriving. In order to rectify the situation, United vowed to deliver the bag promptly.
Like many airline travelers, Szybala had put a puck-shaped AirTag tracker on her luggage. With this high-tech device and the Find My iOS app, users can find their lost or stolen items quickly and easily.
On December 29th, Szybala’s tagged baggage set off from the airport in Washington D.C., and she could observe its path just a few miles away. Unfortunately, her bags got lost, and spent the night at a nearby apartment complex.
“That’s where the real chaos began,” said Szybala.
A United customer service representative communicated with Szybala through text chat, suggesting she “calm down” and not be concerned.
“I don’t know why it’s showing it there,” the airline rep texted. “But your bag is safe at the Delivery Services distribution center.” Szybala’s AirTags disproved the airline reps’ version of the truth.
After she couldn’t find her bag at the apartment complex, Szybala tracked it as it went from McDonald’s to a block of apartments, then to a suburban shopping mall, and then back to the apartment complex.
After four days, Szybala finally got her luggage back on January 2nd!
She tweeted, “I’ll give more details and lessons learned later.” For now, I wanna say thank you for all of the support and shout out to the building resident and local news crews who came out to help.”
United Airlines told Mashable that they were “working with our baggage delivery vendor to understand the details of this situation.”
“We’ve been in touch with this customer to discuss this situation and confirm she has received her luggage,” United Airlines said in an update. “The service our baggage delivery vendor provided does not meet our standards, and we are investigating what happened to lead to this service failure.”
I firmly believe that Apple AirTags is a revolutionary new way to keep tabs on our luggage and track its journey.
The recent story of Valerie Szybala shows that these devices can help a lot when it comes to finding things that have been lost or stolen.
Thanks to the power of ultra-wideband technology and the peer-to-peer network, we can now be sure that our luggage doesn’t disappear into a dark hole in an airline’s Lost and Found.
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