AI Facial Recognition Used to Ban Innocent Customers from Madison Square Garden

The use of AI facial recognition technology to deny entry to Madison Square Garden has raised serious concerns about the potential for civil rights violations.

After a flurry of fan bans and lawsuits, New York state legislators introduced a bill to prevent this practice.

Even so, MSG Entertainment remains defiant and continues using facial recognition to bar individuals from its venues.

Here’s a quick overview of the situation:

• Over the past three months, multiple lawyers in the New York area have come forward with dramatic accounts of being denied entry into Madison Square Garden and other venues also owned by MSG Entertainment.
• ‘”Late last year, a lawyer named Kelly Conlon took her daughter to a Rockettes show at Manhattan’s Radio City Music Hall, only to be denied entry after being flagged by the venue’s facial recognition system.
• “Barbara Hart, a lawyer from the firm Grant & Eisenhofer, was reportedly removed from a Brandi Carlile show at Madison Square Garden on her anniversary after being spotted by facial recognition.
• Madison Square Garden first started implementing facial recognition systems at its venue in 2018 but has only recently gained attention for using those systems to target lawyers.
• The man credited with the new policy is controversial MSG CEO and billionaire James Dolan.

The controversy over the use of facial recognition technology to deny entry at Madison Square Garden is gaining momentum, with New York legislators introducing a bill that would prevent this practice and lawyers continuing to come forward with stories of being denied entry.
It remains to be seen how MSG Entertainment will respond, but it appears committed to its current policy.
The use of facial recognition technology in public places needs to take into account civil rights concerns as the situation evolves.
It’s clear that we need stronger regulation around using artificial intelligence systems like facial recognition so as not to infringe on basic human freedoms.

Read more about this ongoing news story on Gizmondo.

Share this News Story with your friends by using the Share Buttons below. I really appreciate you helping spread the word about my Free Daily Tech Tips for Non-Techies! 🙂